You are here

Rethink Mental Illness - advocacy and training

Currently open
Currently closed
Monday - Friday:
Saturday - Sunday:
This service is free
What do we offer? 


Camden and Islington Integrated Advocacy service provide independent advocacy in partnership with people a wide range of disabilities in the London Boroughs of Camden and Islington. We provide:

  • Independent Care Act Advocacy (ICSA)
  • Independent Mental Capacity Advocacy (IMCA)
  • Independent Mental Health Advocacy (IMHA)
  • Paid Representative (PRPR)
  • NHS Complaints Advocacy (IHCA)
  • Non Statutory Advocacy

Please visit our website at for more information, referral forms, and our webchat service, or contact us via 0300 7900 559, option 2, to speak to a referral administrator.

You can reach us via email at for Camden and Islington, or for all other areas. We are open Monday to Friday, 9am to 5pm, and closed bank holidays.


If you live, work, study or volunteer in either the borough of Camden or Islington, the following free training courses are available: Mental Health First Aid (two days) and Youth Mental Health First Aid (two days). Full details at

The following courses can also be delivered in the work place: Mental Health Awareness (one day) and Mental Health in the Workplace for Managers (one day). Read about workplace training and contact Rethink to find out more about the individual courses, on 020 7840 3069, 89 Albert Embankment, SE1 7TP. For employers, there's also a toolkit to help you promote good mental health among your colleagues.

Rethink offer IMHA, Care Act, IMCA and IMCA Dols as well as a volunteer led generic advocacy service for people with mental health problems and older adults.
Who should use this service? 
We support a range of people with varying disabilities and needs with key processes in their life. Our support is issue based and focuses on issues with our clients health and social care.

To be eligible for our services, persons should:

- Be ordinarily resident in Camden or Islington.
- Qualify for a statutory advocacy service; Please see our website or contact us for more information on statutory advocacy services.
- Qualify for Non-Statutory Advocacy

Access to non-statutory advocacy will be prioritised to those people with a substantial difficultly which prevents them from self-advocating in key processes in their life where they may be left without the support to have their voice heard and to secure their rights.

We prioritise persons with substantial difficulty, meaning they may have “substantial difficulty” in any of the following tasks:

- Understanding relevant information
- Retaining information
- Using or weighing up the information (as part of being involved in the key process)
- Communicating their views, wishes and feelings
- This could be due to a range of diagnoses, e.g., a learning disability or difficulty, dementia, autism, a sensory impairment.

We primarily support persons who are aged 18 years or older, or aged 16 or 17 and likely to have a continuing need for the service beyond the age of 18.

We assess on a case by case basis, please contact us directly for further information or to see if you may be eligible
What is the referral process for this service? 

By email or telephone using the contact details opposite.

We can help with